Samsung Health is currently not syncing correctly with Health Connect. We recommend switching to Google Fit.
There's a known issue on Samsung's side that's preventing Samsung Health from syncing correctly with Health Connect. This can cause your daily distance to show as zero KM in GoChallenge. This isn't a GoChallenge issue — but until Samsung releases a fix, we recommend switching to Google Fit.
The fix: Switch to Google Fit
Google Fit tracks your steps and distance using your phone — no smartwatch required.
Step 1: Disconnect your current tracker
Open GoChallenge
Go to Settings > Manage Tracker
Tap the current tracker and select Disconnect Tracker
Step3: Install Google Fit
If Google Fit isn't already on your phone, download it from Google Play first. Allow all permissions when prompted (activity tracking).
Step 2: Connect Google Fit to GoChallenge
Go to Settings > Manage Tracker again
Select Google Fit and follow the prompts to connect
Once connected, your distance will sync correctly and the zero KM error will be resolved.