Ready to move? Here’s how to set up your account and join your challenge in just a few steps.
1. Download the GoChallenge app
Go to the Apple App Store, search for 'GoChallenge' or use this link, and install the app.
2. Log in to your GoChallenge account
Open the app and log in using the details sent to your email. If you haven't received an email, check your spam folder or contact support.
Passwords: Passwords are case sensitive. You can set a more memorable password once you've logged in.
3. Join your challenge
Read the description and tap Let's do this to agree to the terms.
Read the challenge info and tap Meet my team when you're ready.
4. Meet your team
You’ll be assigned to a team – maybe a Lion, Tiger, or Unicorn. Your goal? Work together to get every team member across the finish line.
When you're ready, tap 'Let's GO!'.
5. Choose your personal goal
It's time to challenge yourself. Pick a distance that will empower you to push yourself. You can change this later on if you're finding it too difficult / too easy.
Tap Confirm my goal > Confirm when you're happy.
6. Connect a tracker to log your activity
To track your steps and distance, choose a tracker in the app and approve the required permissions:
Apple Health: Track steps directly from your iPhone or sync with popular fitness devices like the Apple Watch, Garmin, Oura Ring, and Withings trackers. Once connected, your movement data is shared seamlessly with GoChallenge.
Fitbit: Connect directly for automatic tracking. You'll need to log in to your Fitbit account to sync data.
You can change your tracker later if needed.
7. Set up your personal profile
Upload a profile picture and add any details to personalise your account.
8. Meet your team
You’ll be assigned to a team – maybe a Lion, Tiger, or Unicorn. Your goal? Work together to get every team member across the finish line.
9. Start moving
Once the challenge begins, start tracking your progress. Your steps and distance will sync automatically.
Learn more about streaks, progress, and leaderboards.
Note: Your steps / distance won't be recorded until the challenge start date. You will see a countdown timer on the app's home screen.
Troubleshooting
I want to change my tracker
You can update your tracker in the app settings at any time. Simply select a new tracker and grant the necessary permissions.
I want to change my goal
Your personal distance goal is set at the start, but if you need to adjust it, reach out to your challenge admin or support.
I don’t know my username and password
Your login details were sent via email. If you can’t find them, contact support for help.
My steps / distance isn't showing
Your activity won't show until the challenge has started. If the challenge has started, check that you have an active tracker connection. You can also swipe down on the home screen to do a force sync of your data. If none of this works, please contact support.